RoseNatur.com accepts returns for a Full Refund, must meet the following conditions
Products must be returned in originaland unused condition with all original packaging. Returns require a Return Merchandise Code. Contact Rose Natur Customer Service at 1-888-551-5302 for a Return Authorization Code and Return Instructions
Products returned for a refund must be returned within 30 days of receipt. Shipping and Handling fees are nonrefundable, and the customer is responsible for paying the return shipping.
Refunds will be returned in the same form as the original method of payment.
Products not eligible for return will be returned at your expense if they are not purchased from RoseNatur.com
PLEASE NOTE THAT YOUR ROSE NATUR MANUFACTURER’S WARRANTY IS EFFECTIVE AS LONG A VALID RECEIPT FROM A PROFESSIONAL BEAUTY SALON OR A AUTHORIZED BEAUTY PRODUCTS RESELLER OR IF YOU PURCHASE THE PRODUCT FROM (CORPORATE) WWW.ROSENATUR.COM. THE WARRANTY IS NOT EFFECTIVE IF THE ROSE NATUR STYLING TOOL OR PRODUCT WAS PURCHASED FROM ANY SOURCE NOT LISTED ABOVE, INCLUDING ANY AUCTION SITE OR INTERNET RESELLER .
Warranty Does Not Apply for the Following Cases
-Irons showing abuse, damage, or to which parts, in our judgment are not defective.
-Irons which have been tampered with, altered, or repaired other than by the manufacturer its authorized.
– Irons damaged by normal wear and tear including chips, scratches, abrasions, discoloring or fading: use of improper voltage and current: negligence, misuse, disassembly, and dropping.
-Your Iron is replaceable within three months or repaired within one year of original purchase if it is found to be defective in material or workmanship.
– Regular shipping and handling fee of $20 within the U.S.
-The defective iron must be returned in its packing along proof of purchase and warranty card.
After Warranty Expired or Physical Damage
-If customer requires a service after warranty has expired or damage due to misuse of the product, customer has to mail the product with $20 for handling and shipping fees.
-Extra fees will be charged for special parts
MAIL TO: BSD, LLC
P.O Box 2026 Apex, NC 27502 or 501 W Williams St #2026 Apex, NC 27502
Address: BSD, LLC P.O Box 2026 Apex, NC 27502 or 501 W Williams St #2026 Apex, NC 27502